About the Author

Terry Patterson has over ten years of experience administrating Blackboard LMS environments at various institutions.During that time, he has held numerous leadership roles in Blackboard feedback panels and customer-led user groups.In 2009, he received a Blackboard Catalyst Award for his work in the Blackboard Community. He has given presentations at state, national, and international conferences about emerging and advanced integrations with the Blackboard application.He holds certifi cations as a Blackboard Trainer and a Blackboard Server Administrator. When not busy in his position as LMS Application Administrator at the University of Missouri, he works to help answer questions from other system administrators and posts the issues he faces on his Blackboard Guru blog at http://www.blackboardguru.com/.