Table of Contents

1 What is business analysis?
2 The competencies of a business analyst
3 Strategy analysis
4 The business analysis process model
5 Investigation techniques
6 Stakeholder analysis and management
7 Modelling business systems
8 Modelling business processes
9 Gathering the requirements
10 Documenting and managing requirements
11 Modelling requirements
12 Delivering the requirements
13 Making a business and financial case
14 Implementing business change

Promotional Information

From first edition: "Great breadth, good depth. A highly recommended introduction to business analysis." Neil Venn, Seabright Consulting

About the Author

Business Analysis has been written by a team of experts who are both practitioners and educators in the business analysis field.

Reviews

From first edition: A wide-ranging text, which challenges those who already believe that currently IT systems are often inefficient and do not meet the organisaton's needs. Although an introductory book it is both practical and readable even for the experienced practitioner.
*Kybernetes*

Business Analysis is an excellent introductory text for business analysts seeking to apply the standards, knowledge and competencies of the discipline. It goes beyond most texts to show how business analysts define requirements not only to support IT systems development, but also to drive business change and implement organizational strategy.
*International Institute of Business Analysis*