Jennifer Britton, MES, CHRP, CPT, PCC is the author of Effective Group Coaching (Wiley, 2010) and From One to Many: Best Practices for Team and Group Coaching (Jossey-Bass, 2013). An expert in the area of group coaching and team development and a performance improvement specialist, she founded her company, Potentials Realized, in 2004. Since early 2006, her Group Coaching Essentials teleseminar program has supported hundreds of coaches in the creation and implementation of their own group coaching practice. An award-winning program designer, Jennifer is dedicated to supporting groups, teams and organizations in the areas of leadership, teamwork and performance. She draws on more than two decades of experience as an experiential educator and former manager with the United Nations and other humanitarian organizations, with a global client list that spans government, corporate and nonprofit sectors, from financial services to education and healthcare. Jennifer is considered a thought leader in the field of coaching groups and teams. Her first book, Effective Group Coaching, was the first to be published on the topic globally, and has been well received by coaches all over the world and is used as a text and/or recommended resource for many coach training programs. She also speaks internationally to groups on topics related to coaching, leadership, teamwork, emotional intelligence and capacity building. Credentialed by the International Coaching Federation, Britton was originally trained and certified by the Coaches Training Institute. She has also completed advanced coaching training in the areas of ORSC and Shadow Coaching. A Certified Performance Technologist (CPT), Britton holds a Masters of Environmental Studies (York University) and a Bachelor of Science in Psychology (McGill). Jennifer divides her time between just north of Toronto in East Gwillimbury, Ontario, and beautiful Muskoka, where she enjoys her next passion - nature - with her family.