Table of Contents

A Sample of Contents: Chapter I: Assessing digital government at the local level worldwide: An analysis of municipal websites throughout the world; Chapter VII: Measuring and explaining the quality of websites in the (virtual) House of Representatives; Chapter XII: E-government research 2003-2006: Improvements and issues; Chapter IVX: E-government adoption in Canadian municipal governments: A survey of Ontario chief administrative officers.

About the Author

Donald F. Norris is Director of the Maryland Institute for Policy Analysis and Research (MIPAR) and Professor of Public Policy at the University of Maryland, Baltimore County (UMBC). He is a specialist in public management, urban affairs, and the application, uses and impacts of information technology in public organizations. He holds a B.S. in history from the University of Memphis and both an M.A. and a Ph.D. in government from the University of Virginia.