Table of Contents

Chapter 1 Beyond belief; Chapter 2 What happens after what comes next?; Chapter 3 Another initiative? Oh joy!; Chapter 4 Beware of suspect packages; Chapter 5 Our ultimate challenge; Chapter 6 This is personal; Chapter 7 Emotions must give way to reason; Chapter 8 A date too far?; Chapter 9 If we are to attract the right people, we need to improve our looks; Chapter 10 Trading places; Chapter 11 Shall we dance?; Chapter 12 Supplier fallout; Chapter 13 Bad timing?; Chapter 14 IT directors planning for recession; Chapter 15 We are not alone!; Chapter 16 Design your destiny; Chapter 17 Euro ready – coming or not?; Chapter 18 IT director as king; Chapter 19 A wolf in sheep’s clothing; Chapter 20 Promises promises; Chapter 21 Raising the standard; Chapter 22 Volume over value (pile ’em high, sell ’em cheap); Chapter 23 Where has all the training gone?; Chapter 24 A full twelve months; Chapter 25 The lessons of success; Chapter 26 So much more than money; Chapter 27 League table 2000!; Chapter 28 The elusive balance; Chapter 29 Murders and acquisitions; Chapter 30 Take control of your own destiny; Chapter 31 Post non-recession budget; Chapter 32 Linux leaves school; Chapter 33 Future shock; Chapter 34 Enough is enough; Chapter 35 Bargain basement; Chapter 36 A time to talk; Chapter 37 Chaos or freedom?; Chapter 38 Twenty-first century people; Chapter 39 Twenty-first century partnerships; Chapter 40 Twenty-first century performance; Chapter 41 Disaster reality; Chapter 42 Avoiding the fault line; Chapter 43 E-mail rage; Chapter 44 In need of a rebrand; Chapter 45 So what?; Chapter 46 Best sourcing; Chapter 47 Local power; Chapter 48 The Holy Grail; Chapter 49 The hidden costs; Chapter 50 The new IT leader – skill set; Chapter 51 The new IT leader – next generation; Chapter 52 The new IT leader – pitfalls; Chapter 53 The five flavours of IT director; Chapter 54 Awaken the giants within; Chapter 55 A waste of valuable time!; Chapter 56 Board level value; Chapter 57 The future is on their side; Chapter 58 Supplier emotion; Chapter 59 Compliant or not?; Chapter 60 E-government; Chapter 61 Don’t dispute – learn to dance; Chapter 62 Sorry has to be the hardest word; Chapter 63 Foundations for the future; Chapter 64 One voice, one power;

About the Author

British Chambers of Commerce