The Four Obsessions of an Extraordinary Executive ix Introduction xi THE FABLE PART ONE: GREEN'S PAIN 1 The Rival 3 Reconnaissance 5 PART TWO: THE HISTORY 9 Two CEOs 11 Desperate Epiphany 14 Practice 17 The Gatekeeper 20 Asleep at the Gate 22 Misorientation 28 Hesitation 31 Confrontation 34 The Virus 38 Mending Fences 40 Off-Sites 43 Meadowood 46 The Day of Reckoning 56 360 Degrees Feedback 63 Unraveling 71 Cold Water 74 Moment of Truth 76 PART THREE: GREEN'S OPPORTUNITY 83 Reacquaintance 85 Contact 88 Discipline One 93 Discipline Two 100 Discipline Three 107 Discipline Four 113 The Realization 127 PART FOUR: THE RESOLUTION 129 The Decision 131 White Flag 133 Afterword 135 ORGANIZATIONAL HEALTH:THE MODEL 137 Putting the Disciplines into Practice: A Summary and Self-Assessment 139 Acknowledgments 181 About the Author 183
PATRICK LENCIONI, author of The Five Temptations of a CEO, is also the president of The Table Group, a San Francisco Bay Area management consulting firm that specializes in organizational and executive development. In addition to his writing and consulting, Pat is a sought-after speaker on topics related to leadership and management. He lives with his wife Laura, and their twin boys, Matthew and Connor, in the Bay Area.
"Another homerun by Lencioni! This will be the first book we give to the thousands of executives who take part in our program." (Verne Harnish, founder, Young Entrepreneurs' Organization; CEO, Gazelles, Inc.) "This is a wonderful book--a compelling story with a significant message for executives. The lessons here are substantial, and the style of writing is succinct, thorough, and very entertaining." (David S. Pottruck, president & co-CEO, The Charles Schwab Corporation) "Since implementing these ideas within our company, I've seen morale and productivity increase dramatically. Lencioni encourages us as managers to deal with human issues that are not quickly quantifiable in a spreadsheet or a quarterly report." (Glenn Kiser, vice president and general manager, Skywalker Sound, Lucas Digital LTD.LLC) "Another great page-turner from Lencioni! As fun to read as it is insightful." (John Donahoe, worldwide managing director, Bain & Company) "Pat's formula, while elegantly simple, has profound implications for leaders in all sectors. It's right on the mark." (Paula VanNess, president & CEO, Make-A-Wish Foundation of America) "The four disciplines are the foundation of my company and should be required reading for all start-up ventures." (Mark Weidick, president and CEO, Cymerc Exchange, Inc.) "This is a powerful model for any organization, large or small. Lencioni knows his stuff." (Mark Hoffman, chairman & CEO, Commerce One)