Contents AUTHORS' FOREWORD 7 ACKNOWLEDGEMENTS 9 HOW TO USE THIS BOOK 15 HOW THE BOOK WORKS 17 INTRODUCTION 19 A: UNDERSTANDING THE CULTURE 21 1. Aspects of the CULTURE 22 2. On CONFLICT 29 3. The difficulty of COLLABORATION and boundary crossing 33 B: GETTING THE JOB DONE 39 4. Taking CHARGE 39 5. COMPOSURE under pressure and the implementation imperative 60 6. COMMITTEES and meetings 68 7. Managing the CASH 76 C: MANAGING THE PEOPLE 82 8. COLLEAGUES not subordinates ("It's all about the people") 82 9. COMMUNICATION, COMMUNICATION, COMMUNICATION 103 10. Giving CREDIT 115 D: LEADING STRATEGICALLY 121 11. Strategy is about CHOICE 121 12. Leading and managing CHANGE 130 POSTSCRIPT - A CLOSING THOUGHT 139 ABOUT THE AUTHORS 142 INDEX 145
Sir Graeme Davies has had the singular honour of leading three major universities in the UK: Liverpool, Glasgow and London. A New Zealand educated materials engineer and Cambridge academic, he was Chief Executive of the Higher Education Funding Council for England (1991 - 1995) and chaired the major pension fund, the Universities Superannuation Scheme (1996 - 2006). Currently, in addition to chairing various Trusts, he is a Non-Executive Member of the Public Interest Body of PriceWaterhouseCoopers. He was awarded a knighthood in the Queen's January 1996 Honours List. Dr Geoff Garrett coaches in leadership and change management for government and research organisations. A former South African 'Boss of the Year', he has led two of the world's major national research institutions: CSIR in South Africa (1995 - 2000) and CSIRO in Australia (2001 - 2008). Currently an advisor to the Queensland Government as Chief Scientist, he was appointed as an Officer of the Order of Australia (AO) in the June 2008 Queen's Birthday Honours List.
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