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How to Talk So People Listen
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About the Author

Sonya Hamlin, an award-winning television talk-show host, consults and coaches America's Fortune 100 companies and executives including JPMorgan Chase, American Express, IBM, Lehman Brothers, Bayer Corporation, and ExxonMobil. She has taught at Oxford, the Harvard Law School, the John F. Kennedy School of Government, and the MIT Sloan School of Management. Hamlin appears on network television as a communications expert and analyst and is the author of the best-selling What Makes Juries Listen TODAY.

Reviews

Hamlin, a TV talk-show host, offers a welcome revision to her 1988 book of the same name. Much has changed in 17 years, and she provides thought-provoking insights and workable solutions to communicating with others in a changing world. Hamlin highlights challenges like understanding the generations, integrating a multicultural workforce, and communicating effectively in an impatient, visually driven society. She also offers techniques, both graphic and verbal, for reaching a given audience. Her chapter on handling one-on-one encounters is particularly helpful for both managers and subordinates. This book packs a lot of pertinent information on a practical topic. Highly recommended. Copyright 2006 Reed Business Information.

""How to Talk So People Listen is an invaluable guide to communicating simply and well in virtually any setting....essential to developing an effective management style....Sonya can write as she speaks: clearly and concisely."-- James W. Walker, Jr., General Counsel, CIGNA Corporation"This book should be read by everyone. There is an art to success: listening. No one articulates and reveals this secret more than Sonya. She is an expert in the field."-- Thomas P. (Tip) O'Neill, Jr., Former Speaker of the House of Representatives"Sonya's book offers both insight into the communication/negotiation process and helpful, clearly illustrated examples on how to impove the prospects for success both for the knowledgeable practitioner and those just embarking upon their career. I recommend it to both."-- Chris G. Andersen, Vice Chairman, Paine Weber, Inc."Hamlin provides guidelines, insights and advice that are patently useful. There are many innovative strategies....This is a compendium of tested techniques that can help readers to improve communication on the job and elsewhere."-- Publishers Weekly

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