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How to Write Rules That People Want to Follow


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About the Author

Lewis S. Eisen brings a unique set of skills to this discipline. He obtained a law degree at the University of Toronto and practiced law in the same city for a few years. In 1986 he moved into the area of law office technology management, a field still in its infancy at the time. He worked with a variety of profit and nonprofit organizations, gaining extensive experience in the corporate support function. Since 2001 he has worked in the Government of Canada, and spent the last several years specializing developing administrative policies, mostly for the information management support function. He has written several books and dozens of articles for journals and newspapers, and speaks frequently at venues across the United States and Canada. Combining his legal background with his knowledge of policy writing, Lewis runs workshops helping organizations improve their policy instruments by making them clearer, more succinct, and more respectful. He is an avid fitness enthusiast, gardener and pet owner, and is currently based in Ottawa, Canada.

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