1. Understanding Health Unit Coordinating
2. Ensuring Effective Interpersonal Communication
3. Using Communication Devices
4. Management Techniques/ Maintaining the Patient's Paper Chart and
Electronic
Medical Record
5. Understanding Workplace Behavior, Ethics, and Legal Issues
6. Handling Infection Control, Emergencies, and Incident
Reports
7. Managing/ Transcribing Doctors' Orders
8. Recognizing Types of Doctors' Orders
9. Admission, Preoperative, Postoperative, Discharge, and Transfer
Procedures and
Orders
Appendices
A. Abbreviations
B. Word Parts
C. Medical/ Diagnostic/ Surgical Terms
D. Commonly Ordered Medications
E. A Comprehensive List of Laboratory Studies and Blood
Components
F. The National Association of Health Unit Coordinators (NAHUC)
Standards of
Practice and Code of Ethics
G. Notes
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