Table of Contents

• Part 1 - YOU
• 1. Your Reputation
• 2. Your Career
• 3. Your Resilience
• Part 2 - YOUR PEOPLE
• 4. Coaching
• 5. Influencing
• 6. Facilitating
• 7. Team building
• 8. Motivation
• 9. Performance management
• 10. Conflict management
• 11. Relational intelligence
• Part 3 - YOUR BUSINESS
• 12. Change
• 13. Derailment
• 14. Positive leadership behaviour

Promotional Information

A practical guide that focuses exclusively on people management skills: the area that many leaders find most challenging.

About the Author

Mike Brent is a Client and Programme Director at Ashridge. He has worked as a management trainer and consultant with many international companies such as GE, HP, Ericsson, France Telecom, ICI, Volvo and Bang & Olufsen. Fiona Dent is a Director of Executive Education at Ashridge. She has worked with a range of organisations and clients on a national and international basis. Mike and Fiona are authors of the bestselling FT Publishing title, The Leader's Guide to Influence.

Reviews

'A very valuable resource for busy leaders to dip in and out of as time allows.' Dr Mark Pegg, Chief Executive, Leadership Foundation for Higher Education
'Clear and concise with great anecdotes and oozing with experience.' Dr K. D. Akabusi, MBE, MA, FPSA, Executive Director, The Akabusi Company