Table of Contents

INTRODUCTION: WHY EMOTIONAL INTELLIGENCE?
EI vs. IQ
Star Performers Shine and So Can You
Who Is This Book For?
What You'll Learn to Do
Getting Started: The Ideal Plan
CHAPTER ONE: ARE YOU A STAR PERFORMER OR JUST AVERAGE?
EQ, IQ, or Technical Expertise?
How to Be a Star Performer—New Rules for Success
The Four Areas of Emotional Intelligence
The 20 Competencies of Emotional Intelligence
Profiles of Star Performers
Lack of Self-Control and the Inability to Delay Gratification
Stretching Strengths: Going from Good to Great Leadership
Micro-Initiatives: D.O.D. of Great Leadership
Taking the EI Star Profile Assessment
Are You or Your Boss Debilitating?
The Derailer Detector
Strategic Use of Strengths
Star Performer Action Plan
CHAPTER TWO: SELF-CONFIDENCE TOOLS AND STRATEGIES
What Is the Self-Confidence Competency?
Emotional Intelligence Research Examples
Are You a Star Performer in Self-Confidence or Just Average?
Star Profile: Henrik Fisker, CEO, Fisker Coachbuild, LLC
10 Secrets & Current Practices of Henrik Fisker—Star Performer
The Coach's Corner: 10 Strategies for Self-Confidence
Star Performer Action Plan
CHAPTER THREE: TEAMWORK AND COLLABORATION TOOLS AND STRATEGIES
What Is the Teamwork and Collaboration Competency?
Emotional Intelligence Research Examples
Are You a Star Performer in Teamwork and Collaboration or Just Average?
Star Profile: Paulette Jones, Director of Technical and Strategic Business Development, NMB Technologies Corporation
10 Secrets & Current Practices of Paulette Jones—Star Performer
The Coach's Corner: 24 Strategies for Teamwork and Collaboration
CHAPTER FOUR: DEVELOPING OTHERS TOOLS AND STRATEGIES
What Is the Developing Others Competency?
Emotional Intelligence Research Examples
Are You a Star Performer in Developing Others or Just Average?
Star Profile: Mark French, University of California at Santa Barbara (UCSB) Head Coach, Women's Basketball Team
13 Secrets & Current Practices of Mark French—Star Performer
The Coach's Corner: 12 Strategies for Developing Others
Star Performer Action Plan
CHAPTER FIVE: COMMUNICATION AND EMPATHY TOOLS AND STRATEGIES
What Is the Communication Competency?
Emotional Intelligence Research Examples
Are You a Star Performer in Communication or Just Average?
Star Profile: John Davies, CEO and Founder, Davies Public Relations
11 Secrets & Current Practices of John Davies—Star Performer
The Coach's Corner: 12 Strategies for Enhancing Communication and Empathy
Star Performer Action Plan
CHAPTER SIX: THE GAME PLAN
The Coach's Corner
The Plays
Keeping Score: Your Leadership Scorecard
RESOURCES;
NOTES;
REFERENCES;
ABOUT THE AUTHORS;
INDEX

About the Author

Reldan S. Nadler, Psy.D., is a world-class executive coach, leadership consultant, and corporate trainer with more than 30 years of experience in the corporate world. His clients include DreamWorks Animation, Comcast Entertainment, the College of Executive Coaching, and Vanguard Health Systems. He is also the Emotional Intelligence expert at Self-Growth.com and the co-host of aVoiceAmerica Internet radio show. He lives in California with his wife and two children.