Joan Lambert has worked closely with Microsoft technologies since
1986, and in the training and certification industry since 1997. As
President and CEO of Online Training Solutions, Inc. (OTSI), Joan
guides the translation of technical information and requirements
into useful, relevant, and measurable resources for people who are
seeking certification of their computer skills or who simply want
to know how to get things done efficiently.
Joan is the author or coauthor of more than four dozen books about Windows and Office (for Windows, Mac, and iPad), five generations of Microsoft Office Specialist certification study guides, video-based training courses for SharePoint and OneNote, QuickStudy guides for Windows and Office, and the GO! series book for Outlook 2016.
Blissfully based in America's Finest City, Joan is a Microsoft Certified Professional, Microsoft Office Specialist Master (for all versions of Office since Office 2003), Microsoft Certified Technology Specialist (for Windows and Windows Server), Microsoft Certified Technology Associate (for Windows), Microsoft Dynamics Specialist, and Microsoft Certified Trainer.