Scott A. Helmers is a Microsoft Most Valuable
Professional (MVP) for Microsoft Visio and is the primary Visio
expert at Experts-Exchange.com. He has helped companies create
custom Visio add-ins to enhance organizational efficiency and
employee productivity, and has taught thousands of people how to
use technology more effectively.
He is Vice President of Product Planning and Support at the Harvard
Computing Group, a software and consulting firm that helps clients
understand and implement business process solutions. Scott is a
co-inventor of TaskMap (www.taskmap.com), a Visio add-in that
anyone can use to document and improve all of the important aspects
of any business process.
Scott has worked with clients in Afghanistan, Egypt, India,
Ireland, Jordan, Malaysia, Saudi Arabia, Singapore, Canada, and the
United States on projects involving knowledge management,
specification of new IT systems, process mapping and redesign, and
technology training. In addition, he has been an Adjunct Professor
at both Northeastern University and Boston University.
Scott is the author of three previous books: Microsoft Visio
2013 Step by Step (Microsoft Press, 2013), Microsoft
Visio 2010 Step by Step (Microsoft Press, 2011), and
Data Communications: A Beginner's Guide to Concepts and
Technology (Prentice-Hall, 1989). He also contributed Chapter
9, "Visio and Visio Services," to Business Intelligence in
Microsoft SharePoint 2013 by Norm Warren, Mariano Neto, Stacia
Misner, Ivan Sanders, and Scott Helmers (Microsoft Press, 2013).
Information about Scott's books is available
at www.VisioStepByStep.com.
When not working or spending time with his family in Andover,
Massachusetts, Scott can usually be found on his bicycle or working
with a local community theater company.
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