Chapter 1 The changing context of human service practice; Chapter 2 Contemporary theoretical perspectives on HSO; Chapter 3 The environment of HSO; Chapter 4 Setting organisational directions; Chapter 5 The changing technology of HSO; Chapter 6 The structure of HSO; Chapter 7 Clients and consumers in HSO; Chapter 8 The worker in the HSO; Chapter 9 Change in HSO; Chapter 10 Evaluating performance and outcomes in HSO; Chapter 11 Conclusion
Elizabeth Ozanne and David Rose Elizabeth Ozanne is Associate Professor in Social Work at the University of Melbourne. David Rose is a lecturer of Social Work at the University of Melbourne.
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