THE ARBINGER INSTITUTE is a worldwide training, consulting, and coaching organization whose programs and methodologies are based on forty-five years of research in the psychology of human behavior and motivation and more than thirty-five years of experience working with organizations worldwide. Headquartered in the United States, Arbinger has operations around the world, including throughout the Americas, Europe, Africa, the Middle East, India, Oceania, and Asia. To learn more about how Arbinger's work can help you or your organization, please visit www.arbinger.com.
"The secret to teamwork is an outward mindset. This is the
definitive guide on how to achieve it."
--Steve Young, NFL MVP and Hall-of-Fame quarterback
"This is a powerful book with a powerful message about really
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performance."
--Katherine Klein, Professor of Management, Wharton School
"The Arbinger frameworks for leading personal and organizational
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--John Wilson, President of International Operations and Head of
Global Transformation, Staples
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everybody."
--Nick Ward, Vice President, Digital Marketing, Children's Miracle
Network Hospitals
"Anyone interested in restoring the public's trust in cops must use
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--Jon Hamm, CEO, California Association of Highway Patrolmen
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--Dan Shimoff, Vice President, McGraw-Hill Education
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but life changing."
--John Fikany, Vice President of Strategy Development, Quicken
Loans, Inc.
"This book is a must-read for those who want to know how to make a
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--Elizabeth Hall, former Vice President, Human Resources, Cricket
Communications
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--Gary M. Riding, Senior Vice President, Samsung Electronics
America
"Another gift from Arbinger! At once practical and
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--Craig Tingey, Principal Advisor, Leadership Development, Rio
Tinto
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change and change management. It is a very important book."
--Roberto S�nchez Romero, Global Head of Culture and Values,
Everis
"The Outward Mindset provides a compelling framework for
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achieve a collective goal."
--Nancy Murphy, Executive Director, Learning Operations, Cox
Communications
"Leaders who serve others with an outward mindset encourage a
culture of collaboration where everybody wins. Read The Outward
Mindset and learn how great servant leaders think."
--Ken Blanchard, coauthor of The New One Minute Manager and
Collaboration Begins with You
"The Outward Mindset is so readable and entertaining that its
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stories and a clear, compelling, and practical message. As with
Arbinger's prior work, the principles in this book are foundational
and can indeed change lives and transform organizations."
--Van Zeck, former Commissioner of the Public Debt, US Department
of the Treasury
"An outward mindset is essential for empowering human potential and
possibility. It unlocks an organization's ability to preserve and
grow profitability with limited resources."
--Jeff Kerr, Executive Vice President, U.S. Bank
"Superb writing and clear, cogent thinking on a critically
important topic. This book will help individuals, organizations,
and families."
--Robert Daines, Pritzker Professor of Law and Business, Stanford
Law School
"The authentic and engaging storytelling in The Outward Mindset
makes it a quick and easy read, with real-life lessons that show
that taking care of the needs of others is not only the right thing
to do but good business as well."
--Benjamin Karsch, Executive Vice President and Chief Marketing
Officer, Revlon
"The Outward Mindset details a kind of radical presence with others
that transforms relationships, enriches lives, and boosts
organizational performance. It scores a rare trifecta--important,
engaging, and practically powerful."
--Corey Jamison, President and CEO, XperienceU Training and
Leadership Development
"Through practical real-life examples, The Outward Mindset shows
how personal and organizational transformations occur when we look
beyond ourselves to the needs of others. The concepts are
transformational for any type or size of organization."
--Dave Friedman, Chief of Staff, Office of the CEO, Citrix
"A thought-provoking and practical book! It helps me look at my
personal and professional life with a whole new perspective."
--Tom DiDonato, Senior Vice President, Human Resources, Lear
Corporation
"This book vividly illustrates the tangible benefits of an outward
mindset both at work and at home. It has filled me with hope and
motivated me to do better than I have been doing."
--Rod Larson, CEO, Spandex
"The Outward Mindset is a 'how to' field guide for promoting
personal and organizational mindset change--which, more than
changes to process or anything else, is the change that actually
yields results."
--Neil McDonough, President and CEO, FLEXcon
"Simple but meaningful concepts applicable to work and home. Hits
the nail on the head in prioritizing mindset change over leader
behaviors."
--Simon Kelner, Global Head of Talent Development, Merck
"The Outward Mindset is an easy-to-digest essential guide for
all--beginning with CEOs and other leaders, whose most important
responsibility is to see everything through the lens of an outward
mindset and to help others do the same."
--Alistair Cameron, CEO, ASICS EMEA
"In today's complex, fast-paced environment, an outward mindset is
critical to success. This book shows how individuals and
organizations can achieve such a mindset change. I highly recommend
it."
--Rick Dreher, Managing Partner, Wipfli, LLP
"An outward mindset is the foundation of leadership effectiveness.
All relationships depend on it."
--Brad Botteron, CEO, Wachter, Inc.
"An interesting and engaging approach to effect lasting change in
organizations--one that conceivably lends itself to applications in
diplomacy as well. The Outward Mindset is bound to be a winner for
the organizations and leaders that adopt it."
--Emanuel Shahaf, CEO, Technology Asia Consulting Ltd.
"The Outward Mindset merits deep reflection and attention both
personally and organizationally."
--Joe Farrow, Commissioner, California Highway Patrol
"The Outward Mindset is a must-read for anyone wanting to create
personal and organizational excellence."
--Pierce Murphy, Director, Office of Professional Accountability,
City of Seattle
"The Outward Mindset captures the skills needed to lead agencies in
the rapidly changing environment that we are all facing."
--Chris Connally, Chief of Police, St. Joseph Police Department
"This book gets to the core issues of organizational behavior in a
way I've never seen. I aspire to be more like the individuals in
this book who are making such a profound impact by focusing on how
they can help others achieve their goals."
--Lindsay Hadley, Executive Producer, 2012 and 2013 Global Citizen
Festival
"Transformational! An outward mindset guarantees better results and
a better life."
--Jean-Fran�ois Turgeon, President, Tronox TiO2
"Any organization that strives for improvement, teamwork, and
world-class results can gain a sign a significant advantage by
applying The Outward Mindset principles. As a bonus, it will help
with personal relationships too!"
- Bob Miller, Global Client Director, IBM
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