Section A: Introduction to communication studies in cancer and palliative medicine 1: Mack Lipkin: The history of communications skills knowledge and training 2: Stewart M Dunn: The art of teaching communication skills 3: Richard Brown and Carma Bylund: Theoretical models of communication skill training 4: Cathy Charles and Amiram Gafni: Shared treatment decision-making and the use of decision aids 5: Laura A Siminoff: The ethics of communication in cancer and palliative care 6: Marianne Schmid Mast, Christina Kloeckner and Judith A. Hall: Gender, power and nonverbal communication 7: Joshua Hauser & Gregory Makoul: Medical student training in communication skills 8: Donald J. Cegala & Dana Eisenberg: Overview of interventions to enhance cancer patients' participation in medical consultations Section B: A core curriculum for communication skills training for oncology and palliative care 9: Walter F. Baile and Patricia A. Parker: Breaking bad news 10: Phyllis N Butow, Martin NH Tattersall & Martin Stockler: Discussing prognosis and communicating risk 11: David W Kissane: Communication training to achieve shared treatment decisions 12: Jennifer Philip and David W Kissane: Responding to difficult emotions 13: Linda Sheahan and Simon Wein: Denial and communication 14: Terrance L. Albrecht, Susan S. Eggly, John C. Ruckdeschel: Communicating with relatives/companions about cancer care 15: Nessa Coyle & David W Kissane: Conducting a family meeting 16: Linda E. Carlson & Barry D. Bultz: Communication about coping as a survivor 17: Lidia Schapira: Dealing with cancer recurrence 18: Josephine M. Clayton & David W. Kissane: Communication about transitioning patients to palliative care 19: Tomer Levin & Joseph S. Weiner: End-of-life communication training Section C: A specialty curriculum for oncology 20: Richard Brown & Terrance Albrecht: Enrolment in clinical trials 21: Jane Turner: Working as a multidisciplinary team 22: Elizabeth Lobb & Clara Gaff: Communicating genetic risk 23: Andrea Pusic, Rachel Bell & Diana Harcourt: Rehabilitative and salvage surgery 24: Penelope Schofield, Justine Diggens, Sue Hegarty, Catherine Charleson, Rita Marigliani, Caroline Nehill & Michael Jefford: Discussing unproven therapies 25: Carma L. Bylund & Jennifer A. Gueguen: The effect of internet use on the doctor-cancer patient relationship 26: Kelly Haskard & M. Robin DiMatteo: Promoting treatment adherence 27: Melanie Lovell & Frances Boyle: Communication strategies and skills for optimum pain control 28: Thomas Gallagher and Afaf Girgis: Discussing adverse outcomes with patients 29: Martin Tattersall: Clinical perspectives on shared decision-making 30: Thomas F. Hack & Lesley F. Degner: Audio-recording important consultations for patients and their familities - putting evidence into practice 31: Steven Klimidis & Harry Minas: Working with interpreters and achieving culturally competent communication 32: Bejoy C. Thomas, Joshua J. Lounsberry & Linda E. Carlson: Challenges in communicating with ethnically diverse populations 33: James Hallenbeck & Vyjeyanthi S. Periyakoil: Intercultural communication in palliative care 34: Zeev Rosberger, Jeanne Carter, Marie Achille, Barry Bultz & Peter Chan: Communicating about infertility risks 35: John W. Robinson & Joshua J. Lounsberry: Communicating about sexuality in cancer care Section D: Communication issues across the disciplines 36: Sandra Winterburn & Susie Wilkinson: The challenges and rewards of communication skills training for oncology and palliative care nurses in the United Kingdom 37: Anthony De La Cruz, Richard Brown & Steve Passik: Ambulatory nurses responding to depression 38: Carrie Lethborg & Grace Christ: Social work support in crisis 39: Kim Feigin & Laura Liberman: Communication in radiology 40: Alexandra Heerdt, Bernard Park & Patrick Boland: Communication in surgical oncology 41: Lai Cheng Yew & Jane Maher: Communication in non-surgical oncology 42: Ilora Finlay: Palliative medicine: communication to promote life near the end-of-life 43: Peter Speck & Christopher Herbert: Communication issues in pastoral care and chaplaincy 44: Venetia Bourrier & Brent Schacter: Communication in oncology pharmacy: the challenge of the treatment adherence 45: Barry D. Bultz, Paul B. Jacobsen & Matthew Loscalzo: Psychosocial program development 46: Ron Adelman & Michelle Green: Communication challenges with the elderly 47: Andrew Roth & Christian Nelson: Issues for cognitively impaired elderly patients 48: Cynthia W. Moore, Michele Pengelly & Paula Rauch: Communicating with children when a parent is dying 49: Marilyn Hundleby, Kate Collie & Linda E. Carlson: Creative arts in oncology Section E: Education and training 50: Suzanne Kurtz & Lara Cooke: Learner-centered communication 51: Carma L. Bylund, Richard Brown, Barbara Lubrano di Ciccone & Lyuba Konopasek: Facilitating skills practice in communication role play sessions: essential elements and training facilitators 52: Paul Heinrich: The role of the actor in medical education 53: Carma Bylund, thomas D'Agostino & Betty Chewning: Training patients to reach their communication goals: a concordance perspective Section F: International initiatives in communication training 54: Robert Arnold, Anthony Back, Kelly Fryer-Edwards & Walter Baile: The OncoTalk model 55: F. Stiefel, J. Bernhard, G. Bianchi, L. Dietrich, Ch. Hurny, A. Kiss & B Woessmer: The Swiss model 56: Caroline Nehill & Alison Evans: The Australian model 57: Simon Noble, Nicola Pease & Ilora Finlay: The United Kingdom general practitioner and pallaitve care model 58: Isabelle MErckaert, Yves Libert & Darius Razavi: Communication skills training and research: the Brussels experience Section G: Research in cancer communication 59: Lyuba Konopasek, Marcy Rosenbaum, John Encandela & Kathy Cole-Kelly: Evaluating communication skills training courses 60: Felicia Roberts: Qualitative approaches to clinician-patient communication 61: Phyllis Butow & Sarah Ford: Doctor-patient communication interaction analysis systems 62: Debra Roter: The Roter Interaction Analysis System (RIAS): applicability within the context of cancer and palliative care
David Kissane began teaching physician-patient communication skills to Monash University medical students in Australia in the early 1980s and then incorporated experiential training into the subject Psycho-Oncology within the Postgraduate Diplomas of Palliative Medicine and Psycho-Oncology that he initiated in 1996 at the University of Melbourne during his tenure as foundation Professor and Director of Palliative Medicine. He is currently the incumbent in the Jimmie C. Holland Chair of Psycho-Oncology and Chairman of the Department of Psychiatry and Behavioral Sciences at Memorial Sloan-Kettering Cancer Center in New York. He is thus an Attending Psychiatrist at The Memorial Hospital for Cancer and Allied Diseases, and Professor of Psychiatry at the Weill Medical College of Cornell University. Across his 35-year medical career, he has trained in family medicine, psychiatry of the medically ill and palliative medicine. Dr. Kissane is the author of over 175 publications. Barry Bultz became Director in 1981 of the Department of Psychosocial Resources at the Tom Baker Cancer Center in Calgary, Alberta, where he has subsequently developed and leads one of the first interdisciplinary psychosocial oncology programs in Canada - Psychosocial Oncology, Supportive, Pain and Palliative Care. As a founding member and Past President of the Canadian Association of Psychosocial Oncology (CAPO), he has been an active member of the Canadian Consortium on Communication Skills Training. He is internationally regarded for the concept of emotional distress as the 6th vital sign and chaired the 1st Canadian conference in Psychosocial Oncology in 1985 and the 6th World Congress of Psycho-Oncology in 2003. He is also holds faculty appointments in Oncology, Psychiatry, Surgery and Psychology. He is the author of over 100 scholarly publications and serves on several editorial boards for cancer-related journals. Phyllis Butow is currently Professor and National Health and Medical Research Council Principal Research Fellow in the School of Psychology, University of Sydney, where she co-directs the Centre for Medical Psychology and Evidence-based Medicine (CeMPED). She has worked in Psycho-Oncology for over 16 years, currently chairs the newly established Australian Psycho-Oncology Co-operative Research Group and has developed an international reputation in Health Communication. She developed a curriculum in communication skills for the University of Sydney medical program, chairs the National Breast and Ovarian Cancer Centre (NBOCC) Communication Skills Working Party, was a Principal Investigator on one national and one international randomized controlled trial of communication skills training, and has facilitated hundreds of communication skills courses for the NBOCC and the Pam McLean Cancer Communications Centre over the past 10 years. Prof Butow has over 200 publications in peer reviewed journals. Ilora Finlay is a Consultant in Palliative Medicine and chronic pain at the Velindre NHS Trust, Cardiff. She is also an honorary Professor and was Vice Dean of the School of Medicine 2000-2005. Professor Finlay currently chairs the Palliative Care Strategy Implementation Board for the Welsh Assembly Government. She has published over 126 papers and seven books and holds senior editorial positions for medical journals such as Lancet Oncology and the Journal of Evaluation in Clinical Practice. In 1996, Baroness Finlay was named Welsh Woman of the Year in recognition for her work in the field of palliative care. In 2001, she was appointed a people's peer in the first open contest for membership of the House of Lords. In establishing the Diploma/MSc in Palliative Medicine (Cardiff University), she has trained hundreds of general practitioners in communication skills through experiential residential programmes, developing teaching tools and assessment methods.