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Performance Improvement in Health Care Organizations (Foundations and Trends
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Table of Contents

  • Introduction
  • Model of Transformational Performance Improvement
  • Determining and Communicating a System-level Goal
  • Developing and Using System-level Measures of Performance
  • Understanding and Managing Interdependencies
  • Selecting a Portfolio of Projects Aligned with System-level Goals
  • Creating an Engine for Improvement
  • Implementing, Spreading, and Sustaining Improvements
  • Common Barriers to Successful Performance Improvement
  • Future Directions in Research on Performance Improvement in Health Care Organizations
  • Conclusion
  • Acknowledgments
  • References

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