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A Practical Guide to Analytics for Governments
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Table of Contents

Foreword xi Acknowledgments xv Chapter 1 Introduction 1 Marie Lowman Child Welfare 4 Education 5 Healthcare 5 Prescription Drug Abuse 6 Criminal Justice and Public Safety 6 Smart Cities 7 Transportation 7 Fraud, Waste, and Abuse 8 Establishing a Center of Analytics 8 Chapter 2 Child Well-Being 11 Will Jones Introduction 12 Data-Driven Culture 13 Data Sharing 16 Data Quality 18 Assessing Risk 22 Addressing the Perceived Limits of Analytics Pertaining to Assessing Risk 25 Impact on Workforce 29 Notes 32 Chapter 3 Education 35 Nadja Young Introduction 36 Build Your Engine-Build the Education Data System Infrastructure 40 Use the Dashboard to Measure What Matters Most-Student Learning Growth 42 Use the Navigation System to Guide Education Policy 47 Look through the Windshield with Predictive Analytics 56 Drive the Car and Use the Data 62 Notes 64 Chapter 4 Healthcare 67 Jeremy Racine Role of the Government 68 The Challenge 72 Value-Based Care 89 Conclusion 96 Notes 97 Chapter 5 Prescription Drug Abuse 99 Steve Kearney Introduction 100 National Initiatives 103 Prescription Drug Monitoring Programs 106 Advanced Analytics 107 Health Outcomes 109 Notes 111 Chapter 6 Criminal Justice and Public Safety 113 David Kennedy Improving Data Access and Data Quality 117 Analytics throughout the Justice and Public Safety System 121 Conclusion 126 Notes 127 Chapter 7 Brilliant Analytics for Smart Cities 129 Jennifer Robinson Smart Cities 131 Technologies in Smart City Solutions 133 Data Management 136 Analytics 137 Notes 150 Chapter 8 Transportation 151 Jim Trogdon Connected and Autonomous Vehicles (CAVs) 152 The Role of Data and Analytics 154 Benefi ts of Connected and Autonomous Vehicles 155 National Focus on Adoption of Performance Measures 156 Safety Performance Measures 157 System Performance Measures 157 The Role of Data and Analytics 159 Benefi ts of Transportation Performance Management and Improved Measures 162 Notes 163 Chapter 9 Fraud, Waste, and Abuse 165 Carl Hammersburg Healthcare 167 Tax and the Underground Economy 170 Benefi ts Programs 172 Recommendations 174 Notes 177 Chapter 10 Center of Analytics 179 Kay Meyer Why a Center of Analytics? 183 What Makes a Center of Analytics? 184 Building a Center of Analytics? 188 Notes 190 Appendix 191 Index 193

About the Author

MARIE LOWMAN is a principal industry consultant-government at SAS Institute. For more than two decades, she has overseen SAS's commitment to helping government organizations provide high-quality services to their constituents, while maximizing resources and budgets.

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