Preface
Acknowledgments
Publisher’s Acknowledgments
About the Authors
Introduction
CHAPTER 1: Leadership for Today: The Essentials of Coach
Leadership
What Got Us Here Won’t Get Us There!
Why Change Is So Hard
Coach Leaders First Lead Themselves
Positivity Broadens Thinking
Keep Calm and Carry On! A Story of Positivity and Resilience
Know Thyself
A Story of Making a Difference That Impacted Everything
CHAPTER 2: Leading With the Brain in Mind
The Call From Leaders
Important Facts About the Brain
Emotional Intelligence
Emotional Reactions
Response Regrets
New Pathways
The Power of Empathy
When We Think We Can
Practical Uses
NeuroLeadership Institute Influences
Practical Uses
Positive Psychology
CHAPTER 3: The Leader as Coach: Mindset and Skills
The Seduction of Advising or Telling
Essential Skills—Lessons Learned
Essential Skill #1: The Power of Listening
Essential Skill #2: Committed Listening and Paraphrasing
Essential Skill #3: Presuming Positive Intent and Positive
Presuppositions
Essential Skill #4: Reflective Feedback
CHAPTER 4: Supervision vs. Coaching: It’s Time for Change
Supervision Is Coaching
From Traditional Supervision to 21st Century Supervision
Performance Research
Matching Supervisory Style With Teacher Level of Development
CHAPTER 5: The Power of the Conversation
The Conversation Frame
Difficult Conversation Frame
CHAPTER 6: Creating a Coaching Culture
Why Is a Coaching Culture of Critical Importance?
What Are the Characteristics of a Coaching Culture?
How Does One Create a Coaching Culture?
How Individuals Are Creating Coaching Cultures
Patterns and Themes for Transforming Culture
RESOURCES
Coaching Mindset and Skills—Skill Self-Assessment
Coaching Standards: Core Competencies
Supervision and Coaching: Glickman’s Model of Developmental
Supervision
Supervision Practice Scenarios
RCG Coaching Conversation Frame
RCG Difficult Conversation Frame
RCG Guided Pathways for Success—GPS
Index
Kathryn (Harwell) Kee is a committed and passionate champion
for the power of COACHING and the impact the mindset and the skills
of coaching offer to educational organizations, in particular, and
to all places of work, in general. Having served in all
levels of education since 1970, Kathy’s 47 years have confirmed her
strongly held belief system of how critically important leadership
is. She believes a leader must be committed to the research
and knowledge we have today; to influence, motivate, inspire and
grow people to use their best thinking to produce their best
work. Our schools seem so hardwired to traditional
processes and behaviors that to realize real lasting change will
require the patience of Gandhi, the determination of Martin Luther
King, and an army of committed Coach Leaders who want a different
future and clear results for all children.
Kathy’s credentials range from teacher to assistant superintendent
in districts from Louisiana, Missouri, and Oklahoma and since,
1978, in Texas. She also served as adjunct mentor for
University of North Texas for new administrators coaching their new
career beginnings. Kathy’s experiences with leadership grew
from being a student leader in student council and government; from
teacher leadership to administrative leadership in gifted
education, parent education, remedial reading, and campus and
district leadership positions. A pattern a look back reveals
is the power and magic of a leader’s belief in one’s potential and
possibility. These RESULTS COACHING books voice her purpose and
passion and the legacy of leadership she desires to leave.
Kathy is a founding partner of Results Coaching Global (RCG), and
serves as a seminar instructor, mentor, and coach and directs the
Accredited Coach Training Program. She has authored numerous
articles and was a co-author of Results Coaching: The New Essential
for School Leaders. Other experiences and honors include: Past
President and founder of the Texas Learning Forward; Past Present
of Learning Forward; Recipient of Learning Forward’s Lifetime
Achievement Award.
Karen Anderson believes coaching is her most significant work
as an educator. She is passionate about working with leaders
who are open to advancing their performance to a higher
level. Leaders who “work on their work” in ways that
challenge the norm, create a space for possibility, and include
commitment to action motivate and inspire her as a coach.
Her dream is for every educator to have a coach; AND for every
educator to “be” a Coach Leader. She wants her grandchildren
to have a leader who looks for the best in all, values individual
differences, and holds the highest standards and expectations for
achieving one’s potential. She believes coaching has the
power to transform the place we call school.
Karen has been a public school educator for over 45 years. In
addition to coaching, her expertise has been facilitating groups
focused on working collaboratively to discover solutions and
improve processes and delivery systems. She is a national trainer
and has served as an adjunct faculty member at Texas A & M
University-Commerce. From 1996-2004, she served as the Executive
Director of the Texas Staff Development Council and was recognized
as the recipient of their Lifetime Achievement Award.
As a founding partner of Results Coaching Global (RCG), Karen
serves as a seminar instructor, mentor, and coach. She has
authored numerous articles including “Coaching for High
Performance” and “Leadership Coaching for Principals.” As one of
the co-authors of Results Coaching: The New Essential for School
Leaders she was recognized as the recipient of Learning Forward’s
Lifetime Achievement Award.
Vicky Dearing has been involved with coaching for over twenty
years. She believes that coaching has been one of the most
important and influential components of her professional career and
personal life and she wants to support others in experiencing the
power of coaching. Vicky’s expertise and experiences include
thirty years of work within public education, serving as an
elementary teacher, a central office administrator leading and
supporting Gifted programs, Title I programs, and At-Risk programs
and as a principal who received state and national recognition for
leading school to recognized and exemplary results. After retiring
from public education, Vicky spent over eight years working in the
business and higher education sector, traveling across the United
States on behalf of supporting education initiatives and leadership
development before joining her partners in the Results Coaching
initiative. Her leadership roles in the business field include
Consultant, Director, Vice President and Senior Vice President.
Vicky understands the demands and the rewards of leadership,
regardless of the level or the title, and the possibilities for
reaching increased results and personal satisfaction when people
work within respected and trusting environments, toward a shared
purpose and vision, with clearly identified and articulated
expectations, standards, and goals and have honest and open
conversations, using intentional communication skills designed to
increase clarity, expand thinking and motivate people to move
toward positive change. In addition to serving as a Business
Partner and Lead Faculty Instructor with the Results Coaching
Global Coaching School, Vicky coaches school leaders, business
leaders and pastors from across the nation. She believes in
the importance of ongoing development and the intentional practice
of her own coaching skills and considers herself to be a life-long
student of coaching.
Frances Shuster was an early adopter of the
professional coaching model and is part of the first wave of
students and active members of the International Coach Federation
(ICF), the global leader in professional coaching. She has
served in various roles and capacities in support of and
contribution to professional coaching, both as a volunteer and as a
leader, faculty instructor, mentor, coach and partner in Results
Coaching Global. Frances has also been active in the
University of Texas at Dallas coach training program since 2008,
serving as an instructor, supervising mentor and assessor.
She continues to be in conversation with the “movers and shakers”
of the global coaching community, who are working toward
maintaining the integrity and vitality of professional coaching now
and into the future.
Frances is surrounded by a family of educators in the generations
before and following her. Her public school career included
teaching in elementary schools, coordinating and supervising gifted
and talented and reading programs, and directing professional
development and learning. She served in high needs schools
throughout the country as a literacy consultant, teaching literacy
strategies, observing and coaching teachers.
As a curious observer of human nature, Frances notices the patterns
of behavior frequently associated in coaching interactions.
The person who is being coached is frequently transformed in her
beliefs, mindset, and actions because of the trust and belief of
her coach. Just as often, the coach is transformed in her
mindset and actions because of the trust and vulnerability that
grows in the coaching relationship. Her life purpose—“To seek
and share love, peace, wisdom and joy” is actualized in her work as
a teacher and coach and in her circle of Very Important Family and
Friends. (VIFF)
"RESULTS Coaching Next Steps invites leaders to function as coaches
and clearly teaches them how to coach. It is truly transformational
for those unfamiliar with coach leadership and for veteran coaches
alike. This book transformed me as a school principal and continues
to serve as a fundamental resource in training school leaders. It
is without a doubt my top recommendation to anyone who asks how to
learn coach-leader skills."
*Dr. Hank Staggs, ACC, Director*
"Results Coaching Next Steps: Leading for Growth and
Change clearly sets the path for transformational
leadership that creates a culture of trust and communication
in which the effectiveness of the organization flourishes when
freedom to explore and collaborate are not just promoted but
valued. The authors artfully articulate and demonstrate the
leadership coaching behaviors and skills that help
leaders shift organizational mindsets from negatives to
positives and behaviors from isolation to collaboration resulting
in new and innovative thinking and learning. The the UAM
School of Education faculty and staff have become fearless
visionaries who work as a team to make yesterday′s challenges
today′s successes."
*Dr. Peggy Doss, Dean*
"Finally! Another must-have for my professional
library! RESULTS Coaching Next Steps speaks to education
leaders who continue to focus on being a coach leader, no matter
what their title or position. The book drives novice and
experienced coaches to reconnect to the essentials and renews your
commitment to never interact the same way again."
*Kim Richardson, ACC, Teacher Development Coordinator*
"Education is about change and growth in people. Results
Coaching Global′s first book Results Coaching: The New Essential
for School Leaders completely reframed educational leadership
landscape. Now RESULTS Coaching Next Steps: Leading for Growth
and Change brings out the details in the picture of leading
learning systems. This book provides specific examples related to
the mindset of the Coach Leader and thoroughly examines supervision
vs. coaching. Everything you need to create a culture of coaching
in your district is laid out beautifully. As a superintendent,
I′ve seen firsthand the impact this work has had on principals,
midlevel administrators and cabinet level leadership. The
bottom line—the significant changes we are looking for come from
changing educators from within. It is a journey and RESULTS
Coaching Next Steps: Leading for Growth and Change is the
guidebook."
*David Curry, Superintendent*
"Results Coaching Next Steps: Leading for Growth and
Change equips the 21st century leader to move past old
paradigms of supervision and into the realm of influence. Next
Steps continues the journey of transformation and challenges
administrators to become coach leaders. The need for a
coaching culture to support leaders makes this book a valued
resource. To truly impact school environments, Results Coaching
Next Steps: Leading for Growth and Change is the first place to
start!"
*Lezley Lewis, Executive Director of Teacher Learning*
"Results Coaching: The New Essential for School
Leaders has served as the launchpad for authentic
communication and academic success in our school district. The
authors have developed an educator-friendly book that offers a
practical approach, coupled with a dose of
theory, to provide a solid balance for the
ever-busy school teacher and leader. Results Coaching
Next Steps offers a communication framework, a review of
essential communication skills, and an especially helpful section
for school leaders and supervisors. Results Coaching Next Steps
builds upon its predecessor, and continues to support and guide for
real change and results. For all of us who
know that academic success is dependent on building
relationships and communicating effectively, this book is a must
read!"
*Carl Dethloff, Ph.D., Superintendent*
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