Table of Contents

Preface
Acknowledgments
Publisher’s Acknowledgments
About the Authors
Introduction
CHAPTER 1: Leadership for Today: The Essentials of Coach Leadership
What Got Us Here Won’t Get Us There!
Why Change Is So Hard
Coach Leaders First Lead Themselves
Positivity Broadens Thinking
Keep Calm and Carry On! A Story of Positivity and Resilience
Know Thyself
A Story of Making a Difference That Impacted Everything
CHAPTER 2: Leading With the Brain in Mind
The Call From Leaders
Important Facts About the Brain
Emotional Intelligence
Emotional Reactions
Response Regrets
New Pathways
The Power of Empathy
When We Think We Can
Practical Uses
NeuroLeadership Institute Influences
Practical Uses
Positive Psychology
CHAPTER 3: The Leader as Coach: Mindset and Skills
The Seduction of Advising or Telling
Essential Skills—Lessons Learned
Essential Skill #1: The Power of Listening
Essential Skill #2: Committed Listening and Paraphrasing
Essential Skill #3: Presuming Positive Intent and Positive Presuppositions
Essential Skill #4: Reflective Feedback
CHAPTER 4: Supervision vs. Coaching: It’s Time for Change
Supervision Is Coaching
From Traditional Supervision to 21st Century Supervision
Performance Research
Matching Supervisory Style With Teacher Level of Development
CHAPTER 5: The Power of the Conversation
The Conversation Frame
Difficult Conversation Frame
CHAPTER 6: Creating a Coaching Culture
Why Is a Coaching Culture of Critical Importance?
What Are the Characteristics of a Coaching Culture?
How Does One Create a Coaching Culture?
How Individuals Are Creating Coaching Cultures
Patterns and Themes for Transforming Culture
RESOURCES
Coaching Mindset and Skills—Skill Self-Assessment
Coaching Standards: Core Competencies
Supervision and Coaching: Glickman’s Model of Developmental Supervision
Supervision Practice Scenarios
RCG Coaching Conversation Frame
RCG Difficult Conversation Frame
RCG Guided Pathways for Success—GPS
Index

About the Author

Kathryn (Harwell) Kee is a committed and passionate champion for the power of COACHING and the impact the mindset and the skills of coaching offer to educational organizations, in particular, and to all places of work, in general.  Having served in all levels of education since 1970, Kathy’s 47 years have confirmed her strongly held belief system of how critically important leadership is.  She believes a leader must be committed to the research and knowledge we have today; to influence, motivate, inspire and grow people to use their best thinking to produce their best work.   Our schools seem so hardwired to traditional processes and behaviors that to realize real lasting change will require the patience of Gandhi, the determination of Martin Luther King, and an army of committed Coach Leaders who want a different future and clear results for all children. 

Kathy’s credentials range from teacher to assistant superintendent in districts from Louisiana, Missouri, and Oklahoma and since, 1978, in Texas.  She also served as adjunct mentor for University of North Texas for new administrators coaching their new career beginnings.  Kathy’s experiences with leadership grew from being a student leader in student council and government; from teacher leadership to administrative leadership in gifted education, parent education, remedial reading, and campus and district leadership positions.  A pattern a look back reveals is the power and magic of a leader’s belief in one’s potential and possibility. These RESULTS COACHING books voice her purpose and passion and the legacy of leadership she desires to leave.

Kathy is a founding partner of Results Coaching Global (RCG), and serves as a seminar instructor, mentor, and coach and directs the Accredited Coach Training Program.  She has authored numerous articles and was a co-author of Results Coaching: The New Essential for School Leaders. Other experiences and honors include: Past President and founder of the Texas Learning Forward; Past Present of Learning Forward; Recipient of Learning Forward’s Lifetime Achievement Award.

Karen Anderson believes coaching is her most significant work as an educator.  She is passionate about working with leaders who are open to advancing their performance to a higher level.  Leaders who “work on their work” in ways that challenge the norm, create a space for possibility, and include commitment to action motivate and inspire her as a coach.  

Her dream is for every educator to have a coach; AND for every educator to “be” a Coach Leader.  She wants her grandchildren to have a leader who looks for the best in all, values individual differences, and holds the highest standards and expectations for achieving one’s potential.  She believes coaching has the power to transform the place we call school.

Karen has been a public school educator for over 45 years.  In addition to coaching, her expertise has been facilitating groups focused on working collaboratively to discover solutions and improve processes and delivery systems. She is a national trainer and has served as an adjunct faculty member at Texas A & M University-Commerce. From 1996-2004, she served as the Executive Director of the Texas Staff Development Council and was recognized as the recipient of their Lifetime Achievement Award.

As a founding partner of Results Coaching Global (RCG), Karen serves as a seminar instructor, mentor, and coach.  She has authored numerous articles including “Coaching for High Performance” and “Leadership Coaching for Principals.” As one of the co-authors of Results Coaching: The New Essential for School Leaders she was recognized as the recipient of Learning Forward’s Lifetime Achievement Award.

Vicky Dearing has been involved with coaching for over twenty years.  She believes that coaching has been one of the most important and influential components of her professional career and personal life and she wants to support others in experiencing the power of coaching.  Vicky’s expertise and experiences include thirty years of work within public education, serving as an elementary teacher, a central office administrator leading and supporting Gifted programs, Title I programs, and At-Risk programs and as a principal who received state and national recognition for leading school to recognized and exemplary results. After retiring from public education, Vicky spent over eight years working in the business and higher education sector, traveling across the United States on behalf of supporting education initiatives and leadership development before joining her partners in the Results Coaching initiative. Her leadership roles in the business field include Consultant, Director, Vice President and Senior Vice President.

Vicky understands the demands and the rewards of leadership, regardless of the level or the title, and the possibilities for reaching increased results and personal satisfaction when people work within respected and trusting environments, toward a shared purpose and vision, with clearly identified and articulated expectations, standards, and goals and have honest and open conversations, using intentional communication skills designed to increase clarity, expand thinking and motivate people to move toward positive change.  In addition to serving as a Business Partner and Lead Faculty Instructor with the Results Coaching Global Coaching School, Vicky coaches school leaders, business leaders and pastors from across the nation.  She believes in the importance of ongoing development and the intentional practice of her own coaching skills and considers herself to be a life-long student of coaching.  

  Frances Shuster was an early adopter of the professional coaching model and is part of the first wave of students and active members of the International Coach Federation (ICF), the global leader in professional coaching.  She has served in various roles and capacities in support of and contribution to professional coaching, both as a volunteer and as a leader, faculty instructor, mentor, coach and partner in Results Coaching Global.  Frances has also been active in the University of Texas at Dallas coach training program since 2008, serving as an instructor, supervising mentor and assessor.  She continues to be in conversation with the “movers and shakers” of the global coaching community, who are working toward maintaining the integrity and vitality of professional coaching now and into the future. 

Frances is surrounded by a family of educators in the generations before and following her.  Her public school career included teaching in elementary schools, coordinating and supervising gifted and talented and reading programs, and directing professional development and learning.  She served in high needs schools throughout the country as a literacy consultant, teaching literacy strategies, observing and coaching teachers. 

As a curious observer of human nature, Frances notices the patterns of behavior frequently associated in coaching interactions.  The person who is being coached is frequently transformed in her beliefs, mindset, and actions because of the trust and belief of her coach.  Just as often, the coach is transformed in her mindset and actions because of the trust and vulnerability that grows in the coaching relationship.  Her life purpose—“To seek and share love, peace, wisdom and joy” is actualized in her work as a teacher and coach and in her circle of Very Important Family and Friends.  (VIFF)

Reviews

"RESULTS Coaching Next Steps invites leaders to function as coaches and clearly teaches them how to coach. It is truly transformational for those unfamiliar with coach leadership and for veteran coaches alike. This book transformed me as a school principal and continues to serve as a fundamental resource in training school leaders. It is without a doubt my top recommendation to anyone who asks how to learn coach-leader skills."
*Dr. Hank Staggs, ACC, Director*

"Results Coaching Next Steps: Leading for Growth and Change clearly sets the path for transformational leadership that creates a culture of trust and communication in which the effectiveness of the organization flourishes when freedom to explore and collaborate are not just promoted but valued. The authors artfully articulate and demonstrate the leadership coaching behaviors and skills that help leaders shift organizational mindsets from negatives to positives and behaviors from isolation to collaboration resulting in new and innovative thinking and learning. The  the UAM School of Education faculty and staff have become fearless visionaries who work as a team to make yesterday′s challenges today′s successes."
*Dr. Peggy Doss, Dean*

"Finally! Another must-have for my professional library! RESULTS Coaching Next Steps speaks to education leaders who continue to focus on being a coach leader, no matter what their title or position. The book drives novice and experienced coaches to reconnect to the essentials and renews your commitment to never interact the same way again."
*Kim Richardson, ACC, Teacher Development Coordinator*

"Education is about change and growth in people. Results Coaching Global′s first book Results Coaching: The New Essential for School Leaders completely reframed educational leadership landscape. Now RESULTS Coaching Next Steps: Leading for Growth and Change brings out the details in the picture of leading learning systems. This book provides specific examples related to the mindset of the Coach Leader and thoroughly examines supervision vs. coaching. Everything you need to create a culture of coaching in your district is laid out beautifully. As a superintendent, I′ve seen firsthand the impact this work has had on principals, midlevel administrators and cabinet level leadership. The bottom line—the significant changes we are looking for come from changing educators from within. It is a journey and RESULTS Coaching Next Steps: Leading for Growth and Change is the guidebook."
*David Curry, Superintendent*

"Results Coaching Next Steps: Leading for Growth and Change equips the 21st century leader to move past old paradigms of supervision and into the realm of influence. Next Steps continues the journey of transformation and challenges administrators to become coach leaders. The need for a coaching culture to support leaders makes this book a valued resource. To truly impact school environments, Results Coaching Next Steps: Leading for Growth and Change is the first place to start!"
*Lezley Lewis, Executive Director of Teacher Learning*

"Results Coaching: The New Essential for School Leaders has served as the launchpad for authentic communication and academic success in our school district. The authors have developed an educator-friendly book that offers a practical approach, coupled with a dose of theory, to provide a solid balance for the ever-busy school teacher and leader. Results Coaching Next Steps offers a communication framework, a review of essential communication skills, and an especially helpful section for school leaders and supervisors. Results Coaching Next Steps builds upon its predecessor, and continues to support and guide for real change and results.  For all of us who know that academic success is dependent on building relationships and communicating effectively, this book is a must read!"
*Carl Dethloff, Ph.D., Superintendent*