Table of Contents

About the author vii

Acknowledgements ix

Introduction xi

Part I: Respect trumps harmony 1

1 Harmony — the road to mediocre 3

2 Change is now business as usual 13

Part II: The three pillars to build respect in teams 23

3 No triangles: the importance of direct conversations 25

4 The bacon war: what seems trivial could be titanic 31

5 Lead without a title: hold on to your talented staff and share the load 37

Part III: Moments that matter and self-leadership 45

6 Edge moments 47

7 Self-awareness and self-leadership 59

Part IV: No triangles in action 67

8 Implementing no triangles 69

9 Research results and feedback 79

10 Research evidence and conclusions 87

Final thoughts 109

Appendix I: Frequently asked questions about no triangles 111

Appendix II: 10 steps for difficult conversations 117

Index 121

About the Author

RACHAEL ROBERTSON is an Antarctic expedition leader, international keynote speaker, executive advisor and the author of Leading on the Edge. She has worked with the leadership of over 1500 national and international corporations from all industries and sectors.