Table of Contents

Preface Introduction MODULE 1: Basic Principles MODULE 2: Frequency Histograms and Checksheets MODULE 3: Variable Control Charts MODULE 4: Attribute Control Charts MODULE 5: Machine and Process Capability MODULE 6: Quality Problem-Solving Tools MODULE 7: Elements of a Total Quality Management System MODULE 8: Solutions to Practice Problems Glossary of Terms Recommended Readings and Resources Appendix: Factors and Formulas Index