Table of Contents

SECTION 1: INTRODUCTION TO MEDICAL ASSISTING 1. The Health Care System 2. The Professional Medical Assistant 3. Ethics and Law for the Medical Office 4. Interacting with Patients SECTION 2: ANATOMY AND PHYSIOLOGY 5. Introduction to Anatomy and Physiology 6. Integumentary System 7. Skeletal System 8. Muscular System 9. Nervous System 10. The Senses 11. Endocrine System 12. Circulatory System 13. Respiratory System 14. Digestive System 15. Urinary System 16. Reproductive System SECTION 3: CLINICAL COMPONENT 17. Medical Asepsis and the OSHA Standard 18. Sterilization and Disinfection 19. Vital Signs 20. The Physical Examination 21. Eye and Ear Assessment and Procedures 22. Physical Agents to Promote Tissue Healing 23. The Gynecologic Examination and Prenatal Care 24. The Pediatric Examination 25. Minor Office Surgery 26. Administration of Medication and Intravenous Therapy 27. Cardiopulmonary Procedures 28. Specialty Examinations and Procedures: Colon Procedures, Male Reproductive Health, and Radiology and Diagnostic Imaging 29. Introduction to the Clinical Laboratory 30. Urinalysis 31. Phlebotomy 32. Hematology 33. Blood Chemistry and Serology 34. Medical Microbiology 35. Emergency Medical Procedures SECTION 4: ADMINISTRATIVE COMPONENT 36. The Medical Record 37. Patient Reception 38. Medical Office Computerization 39. Telephone Techniques 40. Scheduling Appointments 41. Medical Records Management 42. Written Communications 43. Mail 44. Managing Practice Finances 45. Medical Coding 46. Medical Insurance 47. Billing and Collections 48. The Medical Assistant as Office Manager 49. Emergency Protective Practice s for the Medical Office 50. Obtaining Employment Appendices A. Medical Abbreviations B. Spanish-English Phrases C. Community Resources for the Medical Assistant Glossary

About the Author

Kathy Bonewit-West has been in healthcare education for more than 30 years. She taught anatomy and physiology to Nursing students and later moved into Medical Assisting education. She served as program director for the Medical Assisting program at Hocking College in Nelsonville, Ohio, for many years. Ms. Bonewit-West is also a former member of the Curriculum Review Board for the American Association of Medical Assistants. In addition to co-authoring Today's Medical Assistant: Clinical & Administrative Procedures, Kathy is the lead author of Clinical Procedures for Medical Assistants, soon to be in its 12th Edition.