Table of Contents

1. Introduction; 2. Older people's houses: an overview; 3. What old people require of their buildings; 4. Improving the environmental performance of the building; 5. Absorbing new technology; 6. Managing building renewal: appraisal, strategy and planning; 7. Pleasing the customer: consulting building users and their supporters; 8. Long-term goals and short-term strategies; 9. Case studies; 10. Appendix; 11. Bibliography