The essential ingredients for creating the ultimate user experience - from the gurus of HCI!
Part I- Usability Chapter 1: Usability Engineering, by Jakob Nielsen Chapter 2: Usability for the Web, by Tom Brinck Chapter 3: Understanding Your Users, by Cathrine Courage Part II- Generating Ideas Chapter 4: Handbook of UCD Methods, by Chauncey Wilson Chapter 5: Sketching User Experiences, by Bill Buxton Chapter 6: The Persona Lifecycle, by John Pruitt Chapter 7: Effective Prototyping for Software Makers, by Jonathan Arnowitz Part III- Designing Your Site Chapter 8: User Interface Design and Evaluation, by Debbie Stone Part IV-Evaluation & Analysis Chapter 9: Evaluating Your Product, by Debbie Stone Chapter 10: Observing the User, by Mike Kuniavsky Chapter 11: User Interface Design and Evaluation, by Debbie Stone Chapter 12: User Interface Design and Evaluation, by Debbie Stone
Chauncey Wilson is a UX Architect with 40 years of experience in human factors, usability, and user experience design. He has published and presented widely at UXPA, STC, CHI, APA, and HFES conferences. The author has published several books and chapters on usability engineering, brainstorming, surveys, victimization, and inspection methods. He has worked in small and large firms, started teams, consulted for a large firm, and consulted as a lone consultant. He enjoys the role of mentor and always tries to highlight the pros and cons of methods, principles, and processes. He is a member of the Skeptic's society and enjoys the role of "Chief Skeptic." Chauncey does not believe in magic numbers, miracle methods, or methodolotry.